Theatre terms of use
Last updated 16 November 2026
These terms apply to everyone who visits Marionette Lane, takes a matinee seat or holds an account. Using the site means you accept them.
Who may use Marionette Lane
To use the site you must be 18 or over and live in the United Kingdom. We may ask you to confirm this, and we may close an account where we believe it is not the case.
The nature of Play Credits
Play Credits are fictional units that exist only inside Marionette Lane productions. They carry no monetary value, and they can never be bought, sold, transferred, withdrawn or exchanged for goods, services or prizes. We may change starting balances and top-up rules, and we may reset balances when the productions are updated.
No gambling and nothing to win at this theatre
Marionette Lane does not provide gambling. Nothing here can be won that has value in money or money’s worth, and success in these productions does not suggest future success at real-money gambling.
Looking after your theatre account
One account per person. Keep your password to yourself; you are responsible for what happens on your account. We confirm your email address before you can play, and you may delete your account at any time.
Breaks from the theatre are binding
Once you take a break, the account cannot be used until the break ends, and it cannot be shortened.
Playing fairly in the stalls
Do not use automated tools to play, interfere with the service or with anyone else’s account, or misuse the box office form. We may suspend any account that does.
How we run the service
We provide Marionette Lane as it is and may change, pause or withdraw productions or features. Rounds are settled and stored on our server; if a display fault ever shows something different from the stored result, the stored result stands.
Contacting the theatre and governing law
Marionette Lane is run by Marionette Lane. Reach us through the box office page or at help@marionettelane.com. The laws of England and Wales govern these terms.